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Legal & Privacy

Terms and Conditions


Located at Lieve Vrouwepoort 3, 4651 DC Steenbergen, Netherlands

VAT number: NL860576383B01

Chamber of Commerce (KVK) Registration Number: 76289672

Street and house number: Lieve Vrouwepoort 3, 4651 DC Steenbergen, Netherlands

Email address:

Order: An order placed by the buyer according to the procedure described in Article 2.1 for the delivery of one or more products.

Product: A GIVALRI product offered for sale by the seller on the website.

Purchase price: The price stated on the website for a product, including VAT and excluding shipping costs.

Agreement: The order accepted by the seller as such.



1.1 These general terms and conditions made available online by the seller at apply to all offers, orders, agreements, and other legal relationships between the buyer and the seller regarding the use of the website, including the purchase and sale of a product on or through the website.


2.1 An agreement is concluded between the buyer and the seller solely through the seller’s acceptance of an order (the offer) from the buyer placed on or through the website in the following manner:

  • The buyer has selected the desired product in the desired style and added the product to the shopping cart.
  • The buyer has followed and completed the following steps:
    • Step 1: The buyer has entered his/her address details and, if the delivery address is different from the billing address, the desired delivery address.
    • Step 2: The buyer has reviewed the order.
    • Step 3: The buyer has chosen the desired payment method and may have made a full payment.
  • The order is placed.
  • The buyer receives an order confirmation placed electronically (on the website).
  • If the seller has accepted the order, the seller sends the buyer a confirmation by email as soon as possible after the order is placed.

2.2 The seller has the right to refuse the buyer’s order, among other cases:

  • If the total value of the order exceeds € 1000.00.
  • If the information provided by the buyer is incorrect and/or incomplete, or if the seller is reasonably entitled to doubt that it is the case.
  • If the buyer’s payment is not received within the agreed period.
  • If the buyer has not fulfilled his/her payment obligations to the seller in the past.
  • If the buyer has not accepted and/or collected orders placed with the seller in the past.
  • If there is a clear error or administrative mistake, for example, in the prices stated on the website.
  • If the desired delivery address is not in the Netherlands.
  • The seller informs the buyer as soon as possible if an order is not accepted.

2.3 The seller keeps the agreement and retains it for a certain period (with a minimum of seven years). If the buyer has his/her own account, he/she can consult the agreement by logging into that account. The buyer can also request a copy of the agreement from the seller – as long as the seller has registered it – by contacting the seller through the contact details that can be obtained by clicking the ‘contact’ button on the website.

2.4 The agreement, including the security and privacy on the website and these general terms and conditions, constitutes the entire agreement between the buyer and the seller regarding the use of the website and the placement and execution of an order.


3.1 Shipment takes place using a carrier designated by the seller.

3.2 After concluding the agreement, the seller will ship the products to the address provided by the buyer as soon as possible, and in any case within fourteen (14) days, provided that the seller has received the full purchase price if the buyer has chosen prepayment, and unless the parties have agreed on a longer delivery period.

3.3 The seller will carry out the delivery as much as possible in accordance with the agreed delivery dates; However, the buyer acknowledges that delivery dates are based on the circumstances known to the seller at the time the agreement is concluded and, to the extent that they depend on work or services to be provided by third parties, on the information that such third parties provide to the seller.

3.4 The buyer will receive a notification within 14 (fourteen) days after the agreement is concluded in case the delivery is delayed or in case an order cannot be executed in whole or in part, in which case the buyer is entitled to terminate the agreement free of charge until the moment the order is shipped.

3.5 The risk of any damage to or loss of the products passes to the buyer from the moment the products are delivered.


4.1 The prices on the website are expressed in euros, including value-added tax (VAT) (if applicable) and excluding shipping costs. Shipping costs are charged separately for each agreement. The total due purchase price is indicated when the order is placed and when the agreement is confirmed.

4.2 The seller has the right to adjust the prices indicated on the website from time to time without prior notice. The prices indicated at the time the order is placed are considered the prices that form part of the agreement.

4.3 Payment can be made using the methods indicated on the website and must be made before the product is delivered.

4.4 The buyer is obliged to immediately notify the seller of any errors in the payment details provided to the seller.

4.5 If the buyer exceeds the payment term, he/she is automatically in default, and the seller has the right to charge statutory interest on the outstanding amount from the due date.


5.1 The buyer has the right to return the delivered product within a period of 14 days after receiving the product, without stating the reason, in the manner indicated by the seller, provided that the product is not worn, undamaged, and is (as far as possible) in the original and undamaged packaging. The buyer is not allowed to exchange the product for another product. If the buyer wishes to purchase another product, he/she must place a new order on the website. Any costs for returning the goods are at the buyer’s expense.

5.2 In the case referred to in the preceding paragraph, the seller will refund the purchase price as soon as possible, but in any case within 30 days after termination of the agreement.


6.1 The seller is not liable for any damage due to a delay in delivery or a non-delivery caused by circumstances that hinder the seller from fulfilling its obligations and cannot be attributed to the seller because they cannot be blamed on the seller and cannot be deemed to be for the account of the seller in accordance with the law, a legal act, or in accordance with generally accepted standards, such as – but not limited to – war, war threat, civil war, riots, a day of national mourning announced by the government, strikes, transportation problems, trade restrictions, problems with customs authorities, fire, floods, earthquakes, or the bankruptcy of third parties engaged by the seller, a failure of the seller’s suppliers to deliver goods, or a failure of the seller’s suppliers to deliver goods on time, interruptions in the supply of goods to be delivered by third parties, including water and electricity, and other serious interruptions in the business operations of the seller or third parties that he engages.

6.2 If, due to a force majeure situation, the seller does not or cannot fulfill its obligations under the agreement in a timely manner, the seller has the right to perform the agreement within a reasonable period or – if compliance within a reasonable period is not possible – to dissolve the agreement in whole or in part, without the seller being obliged to pay the buyer compensation for this.


7.1 The contact details of the seller can be found by clicking the ‘contact’ button on the website.

7.2 The buyer is obliged to inspect the product when it is delivered and notify the seller within a reasonable period in case of visible defects or other complaints regarding the performance of the agreement. Such complaints must be submitted in writing and must be fully and clearly substantiated.

7.3 The seller will respond to any complaints received within a period of 14 days after receipt. The seller will inform the buyer within a period of 14 days if it is foreseeable that the complaint will require a longer processing time, specifying the period within which the buyer can expect a response.

7.4 The buyer acknowledges that minor deviations, deviations that are generally accepted, and deviations that cannot be avoided or are difficult to avoid with regard to the quality, size, color, finish, etc. of the products cannot be avoided or are difficult to avoid and do not constitute a valid reason to file a complaint. Such complaints, and complaints about the fact that certain items have been taken out of the range, are unfounded. The seller is not liable for any damage suffered by the buyer as a result of such complaints.

7.5 The buyer will provide his full cooperation in the event that the seller recalls a product. The buyer will immediately notify the seller in the event that the buyer suspects that a product has a safety defect and can be recalled.


8.1 All trademarks, product names, logos, models, and designs (hereinafter referred to as ‘IP rights’) depicted on or applied to the products or otherwise related to the products are the property of the seller or one or more of its group companies. The buyer acknowledges the seller’s ownership rights with regard to the IP rights and will not use the IP rights in any way, and the buyer will refrain from behavior that could harm or otherwise negatively affect the IP rights.

8.2 The seller refers to the disclaimer regarding intellectual property rights concerning the website.


9.1 The seller remains the owner of all goods to be delivered until the following obligations to the seller have been fully complied with:

  • Compliance with and obligations (including payment obligations) that the buyer owes/has with regard to all goods that are or will be delivered in accordance with the agreement.
  • And claims for breach of the buyer concerning his/her compliance with this agreement.


10.1 The seller is not liable for any indirect, additional, or consequential damage of any kind that the buyer suffers in connection with the agreement. In no case will any direct damage for which the seller is legally liable to the buyer exceed the purchase price.

10.2 The seller refers to the disclaimer regarding its liability concerning the website and the use of the GIVALRI website.


11.1 The agreement between the buyer and the seller is governed by Dutch law.


12.1 In the event that any provision in these general terms and conditions is invalid, the other provisions in these General Terms and Conditions will nevertheless remain in full force; and the invalid provision must be interpreted as, or converted into, a valid provision with as much as possible the same purport.


13.1 The seller has the right to change these general terms and conditions from time to time. The most recent version of the general terms and conditions will be posted on the website. The buyer must always consult these general terms and conditions before using the website. If the buyer cannot consult the general terms and conditions via the internet, the seller will send the buyer a copy of the most recent version of the general terms and conditions by email.


The rights with regard to this and the information, products, materials, software, and services included therein or otherwise offered by (the ‘information’) are owned by GIVALRI, its group companies, and/or its licensors (‘GIVALRI’). GIVALRI can change these terms; the website and/or the information at any time without prior notice as well as refuse or limit access to the website and/or the information. GIVALRI hereby grants you a non-exclusive, revocable, non-transferable, and non-sublicensable right to use the website and the information only for personal and non-commercial use. Any other use is prohibited, including disclosure, copying, distribution, and linking (including framing and deep linking). GIVALRI makes reasonable efforts to ensure that the information on the website is accurate and up-to-date. However, GIVALRI cannot guarantee that the information is complete and correct. Electronic communication is not secure and can be intercepted by others, software, or spam filters; manipulated; infected with malicious code including viruses; not reach its destination; or experience delays. Use of the website and the information is at your own risk. GIVALRI provides no warranty for the operation, accuracy, reliability, completeness, timeliness of the website, nor for the uninterrupted, timely, secure, or error-free operation of the website. Use of the website (including downloading it) is at your own risk. GIVALRI cannot guarantee that the website, the servers, or electronic communication are free from viruses or other harmful materials. GIVALRI is not liable for costs or damages suffered directly or indirectly in connection with the website, the information, or electronic communication, including if the website, the information, or electronic communication (I) is unusable or only partially or with restrictions, (II) lacks accuracy, relevance, or currency, or contains typographical errors, (III) is intercepted, manipulated, infected, does not reach its destination, (IV) is delayed, (V) causes data loss, or (VI) harms computer systems. All exclusions of liability apply regardless of the legal basis on which liability is based. The provisions in these terms are made for the benefit of GIVALRI and its former, current, and future group companies, shareholders in GIVALRI and their respective parent companies, persons who have worked for, work for, and will work for GIVALRI or one of its group companies (such as partners, advisors, employees, interns, temporary workers, and freelancers, including external suppliers and subcontractors). The legal relationships to which these general terms and conditions apply are governed by and interpreted in accordance with Dutch law. Disputes will be submitted to the competent court in Breda. Notwithstanding the above, GIVALRI has the right to institute proceedings in a competent court in your jurisdiction.

Legal & Privacy

Privacy Policy


Located at Lieve Vrouwepoort 3, 4651 DC Steenbergen, Netherlands

VAT number: NL860576383B01

Chamber of Commerce (KVK) Registration Number: 76289672

Street and house number: Lieve Vrouwepoort 3, 4651 DC Steenbergen, Netherlands

Email address:

1. Introduction

Through our online store,, we process privacy-sensitive data, also known as personal data. GIVALRI values a careful handling of personal data and complies with privacy legislation requirements. This privacy statement explains which personal data we collect, use, and for what purpose.

2. Processing of Personal Data

2.1. Clear Purposes: We specify our purposes before processing personal data, as described in this privacy statement.

2.2. Limited Data Collection: We limit the collection of personal data to only the necessary information for legitimate purposes.

2.3. Consent: We first ask for explicit consent for the processing of personal data when required.

2.4. Security: Appropriate security measures are taken to protect personal data, both internally and by third parties processing personal data on our behalf.

2.5. Respect for Rights: We respect your right to request access, correction, or deletion of your personal data.

3. Data Controller

3.1 GIVALRI is responsible for data processing as described in this privacy statement.

4. Processing Orders

4.1. When placing an order, we process personal data, including your email address, phone number, billing address, and contact details. This data is used for the proper processing of your order and may be shared with delivery services and payment providers. We retain this information until the order is completed and comply with legal tax retention requirements.

5. Sharing with Third Parties

5.1. We share personal data with specific companies involved in order processing.

6. Your Account

6.1. For certain parts of our online store, registration is required. Your account details, including email address, contact details, and phone number, are used for contractual purposes and retained until you close the account.

7. Statistics and Profiling

7.1. We keep statistics on the use of our online store to enhance user experience. Personal data may be combined for better insights while respecting privacy.

8. Advertising

8.1. We send advertisements about offers and new products via email. You can object to these advertisements at any time through the unsubscribe option in emails or your account.

9. Sharing with Other Companies or Institutions

9.1. Except for the mentioned partners, we do not share your personal data unless legally required.

10. Cookies

10.1. Our online store uses cookies. Upon the first visit, we request your consent for their use. You can disable cookies in your browser, but this may affect the functionality of the online store.

11. Google Analytics

11.1. We use Google Analytics to track online store usage, with strict agreements on data processing and without anonymizing IP addresses.

12. Security

12.1. Security of personal data is of great importance to us. We continuously apply security measures and monitor potential risks.

13. Changes in This Privacy Statement

13.1. We reserve the right to make changes to this privacy statement and will attempt to announce changes separately.

14. Access, Modification, and Deletion of Your Data

14.1. For questions about your personal data, access, corrections, deletion, withdrawal of consent, or objections, you can contact us.

15. Filing a Complaint

15.1. If you believe we are not assisting you adequately, you have the right to file a complaint with the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).